Reply to John R
by St Elmos
on February 8, 2010
thank you very much for your constructive criticism, as it is through feedback from customers like yourself that we can strive to maintain the highest standards possible. I apologise that you felt there was not enough spinach on the pizza, I will check that the spinach is being portioned to the correct weight. I also apologise that the Sweet and sour sauce was too subtle for your taste, we do try to put a little on as some customers find it too sweet. Please feel free to ask for a little extra sauce next time at no extra cost. With regards to the pricing on the pizzas, a Large Pizza has exactly double the toppings of a standard pizza, hence the cost. For example, a Standard Hawaiian has one portion of cheese, one portion of ham and one portion of pineapple, whilst the Large will have two portions of everything. The pizza base costs very little in relation to the toppings, hence the difference in price. I do agree that it is isleading, and I will be looking at discounting the large pizzas in the future to encourage customers to order them.
Thank you again for your constructive criticism, and we hope to serve you again soon.
Many thanks
Robbie
Thank you again for your constructive criticism, and we hope to serve you again soon.
Many thanks
Robbie
